DM Pilot Help Desk
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Knowledgebase

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Installation

Extract downloaded archive Upload all files from Upload folder to the server Directories storage, bootstrap/cache and the bootstrap should be writable (CHMOD 0777) by your web server Rename .env.ex...
Server Requirements

DM Pilot is based on the Laravel framework which has a few system requirements. Make sure your machine or server meets the following requirements:PHP >= 7.2.5OpenSSL PHP ExtensionGD PHP ExtensionPD...
Scheduling

To start watching your accounts activity you only need to add the following Cron entry to your server: * * * * * /usr/bin/php /path-to-your-project/artisan schedule:run >> /dev/null 2>&...
Upgrade

Attention! Before uprading the application we strongly recommend to backup all of application files and database. Upgrade process is very easy and similar to installation process. Please read the fol...
Video thumbnails not generated?

If thumbnail not generated for uploaded video, please check file permissions to be set to CHMOD 0777 for files: /dm-pilot-project-root-path/vendor/ivoglent/ffmpeg-composer-bin/bin/ffmpeg /dm-pilot...
Update to 4.0.6

Since version 4.0.6 we have added permissions on packages - which allows you to sell more, so depending on selected package users will get access to a specific part of the application. Please edit you...
What is Spintax?

Spintax format enables DM Pilot to send a massive amount of Direct Messages. For example:   Nice {photo|pictur
“Feedback Required” error

Best solution is to pause activity for a few days and use the official Instagram app. It’s recommended to do some actions (ex: change profile pic, update info, post, etc.) in the official app and/or o...
How to make changes on landing page or add code snippet?

1) If you want to make any changes on landing page or content pages, please refer to active skin tempalte files at: /resources/views/skins/*SKIN*/index.blade.php/resources/views/skins/*SKIN*/page.blad...
You must provide a username and password to login()

We have added a new security layer and encrypt passwords to secure your accounts. Because of this update, please go to your Accounts and click on the account name to open 
"There is no any records for selected target audience" error

Then you just added an account, DM Pilot will try to collect your followers/following to build your audience and synchronize It every 10 minutes. Depending on your followers/following count this proce...
"Throttled by Instagram because of too many API requests" error

Don't worry about this one if you get this message during the process. Simply give it a few hours and then you can carry on the process. Instagram has it's so-called API request limits and they are no...
How to find your purchase code?

Log into your Envato Market account. Hover the mouse over your username at the top of the screen. Click «Downloads» from the drop-down menu. Click «License certificate & purchase code» (available ...
"Unable to connect to the proxy" error

First of all please check if your proxy is active and don't expire on the site where you have purchased it. If the proxy is active and has not expired, please check that your hoster doesn't block outg...
Use Gmail as SMTP

Step 1: Configure Gmail SMTP Server  SMTP Host:smtp.googlemail.com SMTP Port:465 SMTP Username:ENTER YOUR GMAIL ADDRESS SMTP Password:ENTER YOUR GMAIL PASSWORD SMTP Encryption:SSL From address:ENTER Y...
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Video thumbnails not generated?

Category: Knowledgebase

If thumbnail not generated for uploaded video, please check file permissions to be set to CHMOD 0777 for files: /dm-pilot-project-root-path/vendor/ivoglent/ffmpeg-composer-bin/bin/ffmpeg /dm-pilot...

Installation

Category: Knowledgebase

Extract downloaded archive Upload all files from Upload folder to the server Directories storage, bootstrap/cache and the bootstrap should be writable (CHMOD 0777) by your web server Rename .env.ex...

"Throttled by Instagram because of too many API requests" error

Category: Knowledgebase

Don't worry about this one if you get this message during the process. Simply give it a few hours and then you can carry on the process. Instagram has it's so-called API request limits and they are no...

Upgrade

Category: Knowledgebase

Attention! Before uprading the application we strongly recommend to backup all of application files and database. Upgrade process is very easy and similar to installation process. Please read the fol...

Server Requirements

Category: Knowledgebase

DM Pilot is based on the Laravel framework which has a few system requirements. Make sure your machine or server meets the following requirements:PHP >= 7.2.5OpenSSL PHP ExtensionGD PHP ExtensionPD...

Scheduling

Category: Knowledgebase

To start watching your accounts activity you only need to add the following Cron entry to your server: * * * * * /usr/bin/php /path-to-your-project/artisan schedule:run >> /dev/null 2>&...

Use Gmail as SMTP

Category: Knowledgebase

Step 1: Configure Gmail SMTP Server  SMTP Host:smtp.googlemail.com SMTP Port:465 SMTP Username:ENTER YOUR GMAIL ADDRESS SMTP Password:ENTER YOUR GMAIL PASSWORD SMTP Encryption:SSL From address:ENTER Y...

"Unable to connect to the proxy" error

Category: Knowledgebase

First of all please check if your proxy is active and don't expire on the site where you have purchased it. If the proxy is active and has not expired, please check that your hoster doesn't block outg...

How to find your purchase code?

Category: Knowledgebase

Log into your Envato Market account. Hover the mouse over your username at the top of the screen. Click «Downloads» from the drop-down menu. Click «License certificate & purchase code» (available ...

"There is no any records for selected target audience" error

Category: Knowledgebase

Then you just added an account, DM Pilot will try to collect your followers/following to build your audience and synchronize It every 10 minutes. Depending on your followers/following count this proce...

You must provide a username and password to login()

Category: Knowledgebase

We have added a new security layer and encrypt passwords to secure your accounts. Because of this update, please go to your Accounts and click on the account name to open Edit Account, then re-type yo...

How to make changes on landing page or add code snippet?

Category: Knowledgebase

1) If you want to make any changes on landing page or content pages, please refer to active skin tempalte files at: /resources/views/skins/*SKIN*/index.blade.php/resources/views/skins/*SKIN*/page.blad...